🎉 Now with lower prices! Not kidding! 🎉 BIG NEWS FROM CURIADA: lower prices on top selling items! (For real!) 🎉

FAQ

We’re real people. Contact us directly with concerns or questions: cheers@curiada.com.

Where is Curiada available?

Availability varies by product. Enter your zip code on a product page to check that product's availability in your area. We currently serve close to 80% (and counting) of the United States. Unfortunately we cannot provide service to Alaska, Hawaii, nor any international locations.

If we aren't yet available in your area and you'd like us to be, please register your interest.

Is Curiada available internationally?

At the moment we are currently only available in the continental US.

Why don't you offer free shipping?

We do! Check out our free shipping collection. Add one of these bottles to your cart and free shipping is extended to your entire order.

We would love to offer free shipping on all our products, but we need to be sure your bottles make it to you in a timely and intact fashion with the extra care and compliance necessary when shipping alcohol.

We're doing our best to reduce our shipping fees, so stay tuned!

What are your shipping rates?

No matter the number of items in your order, orders ship for a flat rate of $17.99 which covers fulfillment and transit fees, as well as excellent packaging to prevent breakage. Every order also automatically includes delivery protection.

Is my order insured?

Every order automatically includes shipping protection through Route+, the leader in package protection and tracking solutions. 

With Route+ your order will be protected from damage, loss*, or theft.

In the unfortunate (and unlikely!) case that your order never arrives or product is damaged upon arrival, you can easily file a claim for replacement or full reimbursement. 

*Claims for packages marked "delivered" yet not received and where there is no evidence of “porch piracy” must be made 5 days after “delivery date” but no longer than 15 days to ensure it was not mis-delivered or easily found around the premises. Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 days and within 30 days from the last checkpoint.

What do I do if my order is missing or damaged?

Every single Curiada order is insured.

If you experience a problem with a delivery or a product, please let us know within 7 days of receipt.

Please include; recipient's name, order number, brief explanation, and photos where possible. We will promptly address it.

It’s extremely important to us that you have a positive experience. Any issues, please let us know as soon as possible and we’ll figure it out together.

Can I include a gift message with my order?

Yes! Add the message on the cart page, or email your name, order number, and the message you'd like to send to cheers@curiada.com.

Does the price appear on the order packing slip?

Negative.

Are gift cards available?

No, not at the moment. We would love to help you select the right bottle for the right person and occasion. Send a couple details our way and we'll get back to you quickly cheers@curiada.com.

Is there a Curiada app?

Sure is. Check it out on the Apple App Store or Google Play. It's new... all feedback is welcome.

Where does the name Curiada come from?

It's made up! Curiada is a portmanteau of the word "curiosity" and the word "curadoria," which is Portuguese for curation. You pronounce it kjʊr/-/i/-/ɑd/-/ə/ (cure-ee-odd-uh), but frankly, however you pronounce it is fine by as, as long as you visit (and order!) often.

I work for an excellent spirits company. How can we join Curiada?

Please register your interest in having your spirit(s) listed on our site here. Also feel free to email us directly at cheers@curiada.com

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FAQ | Curiada.com | Order Spirits Online - Curiada